Privacy policy
Last updated: November 6, 2026
Decibel Therapeutics, Inc., operating xelvomnro (“we,” “us,” or “our”), handles personal information associated with xelvomnro.shop, purchases, and customer communications.
Information collected
Depending on how you interact with the store, we collect:
- Contact details: name, email address, billing and delivery addresses, and telephone number when supplied.
- Purchase records: ordered products, amounts, payment status, transaction references, delivery details, returns, and refunds.
- Account information: details needed to establish and maintain an account if you register.
- Correspondence: questions, feedback, attachments, and other information you send.
- Technical information: IP address, browser and device details, website activity, and cookie identifiers, subject to applicable consent requirements.
- Preference records: marketing choices, consent, and privacy requests.
Information comes from you, your interaction with the website, and providers supporting payments, delivery, and store operations.
Payment providers process payment credentials through their systems. Please do not send passwords or complete card details by email.
How information is used
We use information to fulfill orders, process payments and refunds, deliver goods, provide support, maintain accounts, prevent fraud, secure the website, improve operations, and meet legal obligations.
Where UK data protection law applies, our legal bases include performing a contract, legal obligations, legitimate interests balanced against your rights, and consent where required. Withdrawing consent does not affect earlier lawful processing.
Who receives information
Relevant information is disclosed to providers supporting the store, including Shopify, payment processors, carriers, fulfillment partners, technology services, communications providers, and professional advisers.
Where analytics or advertising tools are enabled, those providers may receive information subject to required consent and opt-out choices.
We may also disclose information to comply with law, protect legal rights, prevent unlawful activity, or support a business transaction with appropriate safeguards.
Shopify processes information for merchants and, depending on the services used, for its own purposes described in its Consumer Privacy Policy.
Cookies and marketing
Essential technologies support shopping carts, checkout, security, and necessary preferences. Optional analytics and advertising technologies are used with prior consent where legally required.
You can manage available choices through the website’s privacy controls and browser settings. Restricting cookies may affect functionality.
Promotional emails include an unsubscribe option. Necessary order, delivery, refund, and security messages may continue after you unsubscribe.
Your privacy rights
Depending on your location and applicable law, you may request access, correction, deletion, portability, restriction, or objection to certain processing. You may also withdraw consent or opt out of targeted advertising and certain sales or sharing of personal information.
Some advertising disclosures may legally qualify as “sale” or “sharing,” even without payment. Where applicable, use available privacy controls or email us to exercise an opt-out right. We honor legally required browser-based signals, including Global Privacy Control where applicable.
Send requests to bigfooterso@outlook.com. We may reasonably verify identity and an authorized agent’s authority. We respond within applicable deadlines without unlawful discrimination.
Where an appeal right applies, reply to our decision requesting a review. We will explain the outcome and further options required by law.
UK residents may also complain to the Information Commissioner’s Office.
Retention and security
We retain information for as long as reasonably necessary for its purposes, including order administration, support, accounting, fraud prevention, and legal claims.
Reasonable organizational and technical safeguards are used to protect information. No transmission or storage method guarantees absolute security.
International transfers
Information may be processed in the United States and other countries where providers operate. Where required, transfers use appropriate safeguards, such as adequacy arrangements or approved contractual protections. Contact us for more information.
Children and updates
The store is intended for a general adult audience and is not directed to children under 13. Contact us if you believe a child has submitted personal information.
We may revise this policy when practices or requirements change. The date above will be updated, and additional notice will be provided where required.
Privacy contact
Decibel Therapeutics, Inc. — xelvomnro
1325 Boylston Street, Boston, MA 02215, United States
Email: bigfooterso@outlook.com